Support Center


The help desk is the best way to contact the Hosting Matters staff directly. Logging problems through the help desk allows us to work quickly and efficiently to resolve issues. Support is available 24/7, so wherever you are in the world, we’re here for you. To access the helpdesk, please visit


A searchable knowledgebase is also available for quick reference. To access this area, please visit

Remote Status Page

Our remote status page, which includes announcements and the remote server monitoring interface, is available at

Client Mailing Lists

If you would like to subscribe to the client mailing lists, please visit the following links. Note that subscriptions to the lists are verified before activation. All notification lists are moderated and low volume.

Direct clients sign up here.
Resellers sign up here.

Mailing Address

Hosting Matters, Inc.
7749 Normandy Blvd. #145-303
Jacksonville, FL 32221

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